Course Description
Do you want to learn how to implement Web technologies in your reference desk? This course explores a variety of online tools, from blogs, wikis, to free chat software and web-based platforms from which you can engage your users at the reference desk. Come learn how to utilize several free online tools in your reference activities.

Learning Objectives
Upon completion the participant will:

• Identify free online tools
• Learn how to use wikis, blogs, online communication platforms at the reference desk
• Evaluate which tools can be implemented in his/her institution
• Employ examples via hands on exercises

Target Audience
Librarians and paraprofessionals willing to learn about online tools in reference.

Prerequisites
None

Homework Expectations and Completion Requirements
There will be assignments to be completed during class and at home.

It is designed for individual participation; each individual must register.

Technical Requirements
Live Online System Requirements